Privacy policy

My business has a regular subscription with ICO. ICO is the guarantor for the privacy and data that could be collected in UK.

The customer data would be use for the delivery of the items; my shop and third parts could handle them just for the delivery of the products, or for keeping in contact for problems after sale. The basic data collected: address, email or phone number would be not sold to third part. I collected the basic data to send special discount or the release of new product; under customer request these data would be cancelled. I use a payment method that does not show me the customer bank or card details for mine and yours safety.

I take the right to change the policy shop in every moment, to benefit myself and my customers for a better service.

Delivery - Return

I use Royal Mail recorded to delivery the items above 20 pounds but for less than 20 pounds or international delivery the customer could chosen what type of delivery want to use. The free tracked UK delivery if you spend 20 pounds or above already has an insurance if the items are lost, in this case I will refund the cost just when Royal Mail confirms that the 'items are lost'. If a customer choose a standard delivery, so the cheapest one, I am not responsible if the package would be lost; I choose to put the standard delivery because there are objects that cost 2 pounds so in this case I give the choice for a cheap delivery but at risk of the customer. 

I am not responsible for delay in the delivery, the service I use guarantee the delivery in 2-3 working days in UK, but eventually delay are out of my actions.

Return are accepted in one month time, but the items must be send back in the original package and it does not be damaged. Once the items are received to myself, I will proceed with the refund.

For international delivery there is a supplement for the delivery-cost even if you are above to 20 pounds.

I am not responsible for eventually tax apply from the countries of destination. 

Allergies

The items are exactly as describes, I use pure silver 999/1000 to made the final products. If there are parts less pure (silver Britannia 956/1000 with 4.5% pure copper) would be describe in the 'item description'.

Normally the parts less pure are where the items are welded; in this case in that little point, over than silver, there are small quantity of copper and zinc. These elements normally are adds to make silver sterling. If you are allergic to the elements already describe inside the item please don't buy them.

I do not accept responsibilities for allergies to the elements already describes.

Every item is clean and disinfected before have been post.

Children

These items are not safe for children under 6 years old. The little parts that are making cold be eaten or inhaled, so explain them the danger before given it.